Deliveries & Shipping

The ordered goods will be shipped to the delivery address as quickly as possible after the online ordering procedure has been completed. We advise you to state a delivery address where there is always someone present during office hours. This may be the address of a neighbour, your family or your workplace. Should the ordered item(s) not be in stock, then we will also state this in an e-mail.

PICKAPOUF.COM has a very extensive range of items and colours available. Ordered goods are made according to the customer’s wishes. PICKAPOUF.COM will make every effort to ensure that you receive your goods within the period stated on our website. These delivery times are however only for information purposes and PICKAPOUF.COM cannot be held liable for any delays.

Notice: If an order is spread over several deliveries, shipping costs will be charged per delivery.

In accordance with the Trade Practices Act, loss of a package is for the seller’s account.
PICKAPOUF.COM will take care to see that your goods are packed as well as possible when they are shipped. In the event that items are nonetheless damaged when they arrive, you will need to notify us of this within 48 hours after receipt. PICKAPOUF.COM reserves the right to refuse your request if we do not receive it within the stated time limit.